Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interactions experts team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

Website: https://www.teleperformance.com/en-us

Domain: ITES

Designation: Associate

Eligibility Criteria:

  • B.E/ B.Tech , B.Com, B.Sc, BA (any discipline)
  • 2019 Graduates with 50 % aggregate throughout the academics with no backlogs only need to apply.

CTC per Annum : INR 1,80,000 + Free Transport 

Job Description:           

  • Review user feedback reports and classify into correct cluster of similar reports
  • Understand the product features for which feedback reports are reviewed
  • Streamline product feedback review process by organizing similar reports into “clusters”
  • Ensure high quality of clusters by searching for and adding similar reports, and removing Irrelevant reports
  • Focus on reviewing latest reports since last product release
  • Track clusters by updating weekly spreadsheet
  • Summarize cluster description in a clear and concise manner
  • Maintain clear communication with team members and team lead
  • Attend weekly meetings to discuss process changes or clustering tips changes
  • Review existing documentation of clustering tips, process, allocation and FAQs

Bond Period: 1 year

Skills Required:

  • Self-motivated and capable of working independently and within a team.

  • Strong written and oral communication skills.

  • Should be detail oriented

Selection Process:

1st round: JAM (Just A Minute)

2nd round: Written test 

3rd round: HR interview

Additional Information:

Shift timings: 6:00 AM – 3:00 PM & 3:00 PM – 12:00 Noon

Please carry an updated Resume, 2 Passport size photographs and Government-approved (original & Photocopy) identity proof.

Placement drive updates:

Day/ Date of interview: Friday, 16th August 2019

Number of selects: Zero

For any Questions and Clarifications you may contact:

Contact Person: Ms. Archana

Email ID: placementexecutive1_cr_task@telangana.gov.in

Contact Number: 040 - 48488245

Applied Students: