Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital CX, training and talent management, technology and innovation, consulting and analytics solutions.

With subsidiaries such as Sitel, TSC, Learning Tribes, Extens Consulting, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences.

With over 30 years of industry-leading experience, Sitel Group’s 75,000 associates’ service over 400 clients – Fortune Global 500 companies as well as local businesses – through its network of more than 150 offices in 25 countries.


Domain: BPO

Designation: Customer Support (UK - Voice process)

Eligibility Criteria:

  • B.Com, B.Sc (any discipline), BCA, B.E/B.Tech (ECE, EEE, Civil & Mechanical, discipline only) 2018 Graduates with minimum 60% throughout the academics and no backlogs only need apply.

CTC per Annum: INR 1,94,000 - INR 2,55,000  + Transport facility+ Incentives 

Job Description:

  • It is Train ticketing process where in agent needs to provide customer service to the UK customers.

Bond Period: NA

Skills Required:

  • Excellent communication skills

  • Basic Knowledge of computer

Selection Process:

1st round: JAM ( Just A Minute) /HR Screening

2nd round: Voice & Accent

3rd round: Interview with Operations team 

Additional Information:

Please carry an updated Resume and Government-approved original identity proof on the Day/ Date of interview.

Placement drive updates:

Day/ Date of interview: Thursday, 20th September 2018

Number of students applied: 187

Number of students attended: 25

Number of selects: Zero

Applied Students: