Founded in 2007, Next Education is a fast-growing, technology-driven company revolutionising the education system in India. Every day, our innovative products and solutions transform the lives of 10% of India’s private-school-going children. More than 10,000,000 students study in 10,000 of our partner schools, across a wide socio-cultural and geographical spectrum of the country.

Website: http://www.nexteducation.in/

Domain: Customer Support services 

Designation: Associate

Eligibility Criteria:

  • B.Sc, B.Com, BBA, BCA, BBM, BA, MCA, M.Sc, MBA (any discipline) with 60% aggregate throughout academics without any active backlogs and graduating in 2018 only need apply.

CTC per Annum: INR 1,40,000 – INR 1,85,000

Job Description:

  • Building strong rapport by utilizing interpersonal skills, asking clarifying questions and anticipating customer needs.
  • Build positive working relationships with Agents/Customers to increase repeat business.
  • Improve service by communicating and assisting individuals to understand customer needs, providing guidance, and feedback and helping them with product tour demos.
  • Resolve customer complaints and concerns by investigating problems; develop solutions and manage through to resolution by resolving Login & Client Issues like Antivirus / Firewall configuring by taking remote sessions.
  • Reports completion of calls as well as information received. Notifies Manager of trends and concerns seen or noted.
  • Document all customer interactions in the appropriate databases so that others in the department may be trained to execute.

Bond Period: 1 year

Skills Required:  

  • Good Communication Skills in English and Hindi are mandatory.
  • Should be able to do multitask e.g. listening, documenting information, seeking information and problem solving while on call.
  • Working knowledge of computers and internet savvy.
  • All the requirements would need excellent communication and written skills and knowing any other regional language would be an added advantage to the candidate. 

Selection Process:

1st round: Written test

2nd round: Essay writing test

3rd round: HR interview

Additional Information:

Please carry your updated resume, passport size photo & a govt issued photo ID proof.

Flexible to work in Night Shifts

Placement drive updates:

Day/ Date of interview: Friday, 24 November 2017

Number of students applied: 483

Number of students attended: 382

Number of selects: 20

TASK Congratulates the following students who got selected at Next Education.

List of Selected Candidates:

S.NO Name of the student College Name District
    1  R.Padma Kumari  Annie Besant Degree College For Women Hyderabad
    2 Yeldi Chiranjivi  Arora Degree College  Karimnagar
    3 Sunitha Adapa   Pragathi Degree College  Hyderabad
    4 Sri Ramula Manikanta Rama Krishna Degree&Pg College Jagityal
    5 Hema Chandra   Siddhartha Degree College For Women Hyderabad
    6 Tumuluri Lakshmi Sahithi Siddhartha Degree College For Women Hyderabad
    7  G.Pranitha Siddhartha Degree College For Women Hyderabad
    8  A.Ranjitha  Siddhartha Degree College For Women Hyderabad
    9  N.Sharadha  Siddhartha Degree College For Women Hyderabad
   10  Janardhan Abhliash Siddhartha Degree College For Women Hyderabad
   11  Mohd. Yasmin Siddhartha Degree College For Women Hyderabad
   12  Y.Vinisha  Siddhartha Degree College For Women Hyderabad
   13 Syeda Amreen Sultana St.Joesph College Of Degree Hyderabad
   14 Swetha Kumar Singh Vasundara Degree&Pg College Hyderabad
   15 Shafeen Firdose St.Anns Degree College For Women ,Mallapur  Medchal
   16 Preethi Alladi St.Anns Degree College For Women ,Mallapur  Medchal
   17 Radhikasharma St.Anns Degree College For Women ,Mallapur  Medchal
   18 Veldi Radhika St.Anns Degree College For Women ,Mallapur  Medchal
   19 Siripuram Swathi St.Anns Degree College For Women ,Mallapur  Medchal
   20 Mahor Vishal Kumar        NA     NA