Agile CRM is the world’s first fully integrated sales, marketing and service suite an all-in-one CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is used and trusted by over 15,000 customers globally to generate & nurture leads, close deals and support customers. Besides its headquarters in Dallas, TX, Agile CRM maintains offices in India and the Philippines.

Agile CRM is the only comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.

Website: http://www.agilecrm.com

Domain: Software

Designation: Technical Support Associate

Eligibility Criteria:

  • B.E/ B.Tech, B.Sc, BCA, MCA (any discipline only)

  • 2019 Graduates with minimum 60% throughout the academics and no backlogs only need to apply.

CTC per Annum : INR 1,80,000 – INR 2,40,000 

Job Description:            

  • Address customer questions over Call/Email/Chat channels.
  • Guide the customers on various features of the product and how to effectively use.
  • Identify the cause of the issue and escalate to the development teams.
  • Follow-up with the customers on unresolved issues.
  • Take feedback from customers and escalate to the leads.
  • Maintain professional etiquette's while handling business customers.

Bond Period: 2 years

Skills Required:

  • Basic understanding of Internet, Browser, Outlook, HTML.
  • Good oral and written communication skills.
  • Should be willing to work in night shifts.
  • Should be fine with self-transportation.

Selection Process:

1st round: Written test

2nd round: 2 Rounds of face to face Interview

3rd round: HR interview 

Position on Hold

For more details please contact:

Contact Person: Ms. Lavanya

Email ID: placementexecutive4_cr_task@telangana.gov.in

Contact Number: 040 - 48488247