Aboveo is a leading provider of big data, social, mobile technologies and analytics that help retail businesses connect with customers and partners in entirely new ways…all at low cost, low risk and quick results. Our customers tell the story best. We have focused on creating a simple, cost effective and easy to use sales and business operations platform for the convenience store industry primarily catering to SMB enterprises through our effective service based model. The concept originated from the founding members need and necessity to eliminate outdated manual processes, capture critical information, have adequate controls and real time business intelligence to make appropriate sales, purchasing and operations decisions to compete effectively against enterprise run C-Stores. 

Website: http://www.aboveo.com

Domain: Software Services

Designation: Customer Support Associate

Eligibility Criteria:

  • B.E/B.Tech, B.Sc, BCA, B.Com, MBA (Any discipline) 2016/ 2017 graduates with minimum 50% throughout the academics and no backlogs only need apply.

CTC per Annum: INR 1,80,000 - INR 2,20,000

Job Description:

  • Handle Tier 1 help desk escalations through tickets or phone
  • Follow up on outstanding requests and ensure timely resolution
  • Create accounts and configure hardware as part of on-boarding process
  • Manage and monitor internal assets to ensure accurate inventory records
  • Other duties may be added and/or assigned as needed
  • Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
  • Client PC connectivity - Ethernet, TCP/IP and VPN   

Bond Period: NA

Skills Required:

  • Strong customer service and troubleshooting skills
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users
  • Effective lingual skills in English,Hindi

Selection Process:

1st round: Personal Interview with Support Lead

2nd round: Interview with Manager

Additional Information:

Need to carry updated Resume and two passport size photos for the interview.

Need to work on Rotational Shifts.

Placement drive updates:

Day/ Date of Interview: 16th January 2018 & 17th January 2018

Number of students applied: 194

Number of students attended: 20

Number of selects: 01

TASK Congratulates the following students who got selected at Aboveo Software Services Pvt Ltd..

Selected Candidate Details:

S.NO Name of the Student TASK Registration Number Name of the College District
   1  K Vishal   13P61A04H8  Vignana Bharathi Institute for Technology  Medchal