Aboveo is a leading provider of big data, social, mobile technologies and analytics that help retail businesses connect with customers and partners in entirely new ways…all at low cost, low risk and quick results. Our customers tell the story best. We have focused on creating a simple, cost effective and easy to use sales and business operations platform for the convenience store industry primarily catering to SMB enterprises through our effective service based model. The concept originated from the founding members need and necessity to eliminate outdated manual processes, capture critical information, have adequate controls and real time business intelligence to make appropriate sales, purchasing and operations decisions to compete effectively against enterprise run C-Stores.

Website: http://www.aboveo.com

Domain: Software Services

Designation: Customer Support Associate / IT Helpdesk Executive

Eligibility Criteria:

  • B.Sc, BCA, B.Com, B.E/ B.Tech (any discipline) 2018 Graduates with minimum 60% throughout the academics and no backlogs only need apply.

CTC per Annum: INR 2,00,000

Job Description:

  • Handle Tier 1 help desk escalations through tickets or phone.
  • Follow up on outstanding requests and ensure timely resolution.
  • Create accounts and configure hardware as part of on-boarding process.
  • Manage and monitor internal assets to ensure accurate inventory records.
  • Other duties may be added and/or assigned as needed.
  • Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
  • Client PC connectivity - Ethernet, TCP/IP and VPN.

Bond Period: NA

Skills Required:

  • Strong customer service and troubleshooting skills.

  • Ability to communicate technical information, both verbal and written, to a wide range of end-users.

Selection Process:

1st round: Personal interview with support lead

2nd round: Interview with HR Manager

Additional Information:

Should be willing to work in Night shifts.

Please carry an updated Resume and Government-approved original identity proof on the Day/ Date of interview.

Placement drive updates:

Day/ Date of interview: Friday, 31st August 2018

Number of students applied: 413

Number of students attended: 17

Number of selects: 02

TASK Congratulates the following students who got selected in Aboveo Software Services.

List of Selected Candidates:

S.NO Name of the student  TASK Student Registration Number  Name of the College District
1 Archana Shankeshi 14K41A0446 S R Engineering College Warangal Urban
2 Shravya Balabhadra 15UK5A0513 Vaagdevi Engineering College Warangal Urban