ACT (Atria Convergence Technologies Pvt Ltd.) is one of the country’s most renowned triple play service providers with close to 1.5 million happy customers. We are on the threshold of being a 1000 crore company with a strong team of more than 5,500 employees across markets. Our customers currently experience the following state-of-the-art services under the ACT brand: • Fibernet (Internet over Fiber Optics) • HD TV • Digital TV Headquartered in Bangalore, ACT is spread across the length and breadth of Karnataka, Andhra Pradesh and Tamil Nadu. Pioneers in Fiber-To-The-Home technology, ACT Fibernet is currently the largest non-telco and the fastest growing Internet Service Provider in the country. ACT is funded by IVFA (India Value Fund Advisors), a private equity investment fund responsible for building giants like Biocon, Radio City, HDFC Bank, just to name a few.

Website: http://www.actcorp.in

Domain: ITES

Designation: Customer Care Executive

Eligibility Criteria:

  • B.Com B.Sc, BBA, B.Tech / B.E (any discipline) 2019 Graduating students with minimum 50 % aggregate throughout the academics only need apply.

CTC per Annum: INR 1,68,000 – INR 2,00,000 + Incentives

Job Description:

  • To provide customer satisfaction on every call / e-mail.
  • To ensure closure of the ticket / e-mail within the prescribed TAT (Turn around Time).
  • To provide speedy resolution.
  • Willingness to work in rotational offs & rotational Shifts.
  • To resolves product or service problems by clarifying the customer's complaint.

Bond Period: NA

Skills Required:

  • Should be proficiency in English, Hindi & Telugu language.

  • Excellent active listening skills.

Selection Process:

1st round: Psychometric test and Calling test

2nd round: Interview with Operations team

Additional information:

Please carry your updated Resume, Govt approved ID proof and photo copies of all educational documents.

Placement drive updates:

Number of students applied: 460

Number of students eligible for placement drive: 422

Day/ Date of interview: Tuesday, 28th May 2019

Number of students attended: 14

Number of selects: 01

TASK Congratulates the student who got selected in Atria Convergence Technologies Pvt Ltd.

Selected Candidate details:

S.NO Name of the Student  TASK Student Registration Number  Name of the College District
1 Swapna Juluri  B15EC098 KAKATIYA INSTITUTE OF TECHNOLOGY AND SCIENCE Warangal Urban

Applied Students: 0