ACT (Atria Convergence Technologies Pvt Ltd.) is one of the country’s most renowned triple play service providers with close to 1.5 million happy customers. We are on the threshold of being a 1000 crore company with a strong team of more than 5,500 employees across markets. Our customers currently experience the following state-of-the-art services under the ACT brand: • Fibernet (Internet over Fiber Optics) • HD TV • Digital TV Headquartered in Bangalore, ACT is spread across the length and breadth of Karnataka, Andhra Pradesh and Tamil Nadu. Pioneers in Fiber-To-The-Home technology, ACT Fibernet is currently the largest non-telco and the fastest growing Internet Service Provider in the country. ACT is funded by IVFA (India Value Fund Advisors), a private equity investment fund responsible for building giants like Biocon, Radio City, HDFC Bank, just to name a few.
Designation: Customer Care Executive
- BBA,B.Com B.Sc, MBA (any discipline) with minimum 50% aggregate throughout the academics and no back logs graduating in 2018 only need apply.
CTC per Annum: INR 1,54,000 – INR 2,00,000 + Incentives
- To provide customer satisfaction on every call / e-mail.
- To ensure closure of the ticket / e-mail within the prescribed TAT
- To provide speedy resolution
- Willingness to work in rotational offs & rotational Shifts
- To resolves product or service problems by clarifying the customer's complaint
Bond Period: NA
- Language proficiency in English, Hindi & Telugu
Excellent active listening skills
1st round: Face to face HR Interview
2nd round: Psychometric Test and Calling test
3rd round: Face to face Operations Interview
Please carry your updated resume, passport size photo & a govt issued photo ID proof.
Placement drive details:
Number of students applied: 147
Day/ Date of interview: Friday, 11th May & Monday, 14th May 2018
Status: Results Awaited
For any Questions and Clarifications on proposed ACT (Atria Convergence Technologies Pvt Ltd.) Placement drive you may contact:
Contact Person: Ms. Archana
Email ID: email@example.com
Contact Number: 040 - 48488245