ACT (Atria Convergence Technologies Pvt Ltd.) is one of the country’s most renowned triple play service providers with close to 1.5 million happy customers. We are on the threshold of being a 1000 crore company with a strong team of more than 5,500 employees across markets. Our customers currently experience the following state-of-the-art services under the ACT brand: • Fibernet (Internet over Fiber Optics) • HD TV • Digital TV Headquartered in Bangalore, ACT is spread across the length and breadth of Karnataka, Andhra Pradesh and Tamil Nadu. Pioneers in Fiber-To-The-Home technology, ACT Fibernet is currently the largest non-telco and the fastest growing Internet Service Provider in the country. ACT is funded by IVFA (India Value Fund Advisors), a private equity investment fund responsible for building giants like Biocon, Radio City, HDFC Bank, just to name a few.

Website: http://www.actcorp.in

Domain: ITES

Designation: Customer Care Executive

Eligibility Criteria:

  • BBA,B.Com B.Sc, MBA  (any discipline) with minimum 50% aggregate throughout the academics and no back logs graduating in 2018 only need apply.

CTC per Annum: INR 1,54,000 – INR 2,00,000 + Incentives

Job Description:

  • To provide customer satisfaction on every call / e-mail.
  • To ensure closure of the ticket / e-mail within the prescribed TAT
  • To provide speedy resolution
  • Willingness to work in rotational offs & rotational Shifts
  • To resolves product or service problems by clarifying the customer's complaint

Bond Period: NA

Skills Required:

  • Language proficiency in English, Hindi & Telugu
  • Excellent active listening skills

Selection Process:

1st round: Face to face HR Interview

2nd round: Psychometric Test and Calling test 

3rd round: Face to face Operations Interview 

Additional Information:

Please carry your updated resume, passport size photo & a govt issued photo ID proof.

Placement drive updates:

Day/ Date of interview: Friday, 11th May & Monday, 14th May 2018

Number of students applied: 147

Number of students attended: 06

Number of selects: 02

TASK Congratulates the following students who got selected at Atria Convergence Technologies Pvt Ltd.

List of Selected Candidates:

S.NO Name of the student TASK Registration Number College Name College District
1  Saicharan Anumalla  716315468030  Arora Degree College  Karimnagar
2  Vaishali Saxena  121115402009  ST Pauls Degree and PG College   Hyderabad